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Account Manager

Remote · Kenya Full-time

Osteal Therapeutics is a Dallas-based, privately held biotechnology company redefining the standard of care for life-altering orthopedic infections. At the heart of our pipeline is NEXCHANGE™ KIT, a first-of-its-kind FDA-designated Breakthrough Therapy for periprosthetic joint infection (PJI) — a devastating condition that strikes 50,000 Americans each year. Once diagnosed, PJI patients face a dramatically diminished quality of life, the threat of amputation, and a five-year survival rate worse than that of melanoma. Today, they must navigate a grueling, month-long treatment journey with no FDA-approved therapy and uncertain outcomes. NEXCHANGE KIT fundamentally changes the patient journey by reducing the treatment time from months to just seven days. It replaces uncertainty with a defined protocol, enabled by the safe delivery of broad-spectrum antibiotics directly to the site of infection at sustained concentrations up to 1,000 times higher than standard systemic therapies. With NEXCHANGE KIT, Osteal is not simply launching a product. We are creating an entirely new therapeutic category. Powered by $137M in funding to date and a distinguished investor base that includes strategic partners Johnson & Johnson and Zimmer Biomet, we are advancing toward FDA approval and building the organization that will bring this therapy to patients in dire need. We are looking for bold, relentless professionals who thrive in a “builder” environment. If you are driven by the opportunity to do work that genuinely matters — to be part of a cohesive and capable team striving to deliver the first on-label PJI treatment that promises to transform outcomes for tens of thousands of patients — there has never been a better moment to join Osteal Therapeutics. \n

Summary

The Account Manager is a hospital-based sales role responsible for driving demand, influencing adoption, and owning territory results within an assigned geography during Osteal’s inaugural product launch. This role advances adoption by securing hospital access through strong clinical advocacy, educating and training key stakeholders, and turning early clinical experience into sustained use. The Account Manager serves as a trusted advisor to orthopedic surgeons, infectious disease specialists, and hospital stakeholders, leveraging clinical credibility, consultative engagement, and launch experience to influence clinical decision-making and grow the business. Success in this role requires an experienced hospital sales professional with a demonstrated ability to execute in complex hospital environments, launch new products, build territories from the ground up, and consistently deliver results across surgical and infectious disease settings.

Key Responsibilities

Own territory performance by driving demand and adoption, and deliver on assigned sales objectives. Develop and activate physician advocates who influence clinical adoption and broader hospital acceptance. Establish hospital access by navigating Pharmacy & Therapeutics (P&T) committees and related institutional review processes in partnership with Market Access. Identify, prioritize, and advance growth opportunities across new and existing hospital accounts. Build strong, trust based relationships with orthopedic surgeons, infectious disease specialists, and key clinical stakeholders. Educate and train surgeons, perioperative teams, pharmacists, and other stakeholders to support appropriate use. Convert early adoption into repeat utilization and sustained territory performance Collaborate with internal partners and provide actionable field insights to inform strategy and execution.

Qualifications

Bachelor’s degree or equivalent required, advanced degree preferred. 5+ years of successful hospital based sales experience in specialty pharma, medtech, or orthopedic environments. Demonstrated experience navigating Pharmacy & Therapeutics (P&T) or VAC committees and hospital formlary processes. Proven ability to develop physician advocacy and influence adoption within complex hospital systems. Record of being viewed as a trusted advisor by orthopedic surgeons and/or infectious disease specialists. Prior experience launching new product categories and building territories or businesses from the ground up required. Experience selling within operating room, perioperative, and inpatient hospital environments. Strong cross-functional collaboration skills with a demonstrated team-oriented mindset; ability to partner effectively with Market Access, Clinical and commercial stakeholders. Ability to travel 75%.

Preferred Qualifications

Strong ownership mindset with a consistent history of delivering results. Highly effective consultative seller with strong clinical and business acumen. Skilled at influencing multiple stakeholders within complex hospital environments. Self-directed, resilient, and energized by early-stage growth and ambiguity. Must be able to lift 50 lbs. \n

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