About the position aytm “ask your target market” is seeking a highly motivated Associate Account Manager to support our high-tech quantitative SaaS research environment and help deliver an exceptional client experience across the full consultative sales cycle process.. This role requires strong organization, technical fluency, and a commitment to excellence in a fast-paced, client-centric setting. You will support the international (Europe/Asia) business of a major Global CPG client, working closely with your assigned Senior Account Manager and collaborating with cross-functional teams to ensure seamless execution. This is a fully remote position that requires discipline, time management skills, flexibility, reliable internet access, and a quiet workspace.

Responsibilities

• Partner closely with your assigned Senior Account Manager to manage day-to-day account needs and workflow.
• Support all stages of the sales pipeline, including client calls, internal coordination, proposal development, delivery, and post-sale follow-up.
• Provide consultative, technical guidance grounded in a deep understanding of the AYTM platform and prior client work.
• Coordinate smooth project handoffs to Research Services and/or Client Support teams.
• Manage DIY client inquiries and provide timely support before, during, and after survey fielding.
• Participate in strategic discussions focused on account retention, optimization, expansion & growth.
• Assist Senior Account Managers in achieving sales targets and driving long-term account success.
• Prioritize and manage daily tasks using Asana to ensure timely and accurate execution.
• Develop expert-level proficiency with the AYTM platform and internal tools.

Requirements

• 1–3 years of experience in quantitative research sales or account management; experience with Fortune 500 or CPG clients strongly preferred.
• Bachelor’s degree in business, communications, or a related field, or equivalent professional experience.
• Demonstrated success supporting large, complex accounts with strong attention to detail and organization.
• Exceptional verbal and written communication skills with the ability to influence and collaborate effectively.
• Comfortable working in a technology-driven environment with proven adaptability.
• Strong MS Office skills: advanced Excel proficiency is a plus.
• Ability to interpret data and make informed, data-driven decisions.
• Excellent time management and project management skills, with the ability to meet deadlines and work cross-functionally.
• Confident yet humble, with a strong commitment to positive team culture and collaboration.
• Proficiency with MS Office (Excel and Outlook required).
• Experience with Google Workspace, Asana, Slack, and CRM tools; Salesforce experience strongly preferred.
• Comfortable working in a fully remote environment; prior remote experience is a plus.
• Ability to travel for occasional in-person meetings.

Nice-to-haves

• Multi-lingual a plus

Benefits

• A work environment built around empathy, creativity, curiosity, organic growth and an abundance mindset.
• We’re a fun and vibrant group of people, dedicated to putting in the hard work to make a platform we are proud of, serving the needs of our clients with empathy, and making aytm an incredible place to work.
• We were awarded 2024 Inc 5000 Fastest-Growing Private Company and 2025 Inc Best Places to Work.
• We’re also fully virtually, which means you’ll be working remotely from the location of your choosing (home, coffee house, library).
• While being a Zero-commute company and providing you with an amazing level of freedom, convenience, and flexibility, it requires a certain inner discipline and capacity to be effective at a distance.
• Remote work experience is preferred, but not required.