The Billing Specialist in this role administers billing and collection function, including both automated and manual billing processes. Prepares and reconciles reporting to remit premium to insurance carriers monthly. Your Impact:

• Reviews Interim Bill Invoices auto generated by system and releases according to established guidelines.
• Audits Automated Clearing House (ACH) billing and retiree pension deductions monthly for accuracy.
• Prepares month-end reconciliation for insurance carriers and provides check request to Finance unit.
• Processes unidentified cash and maximum age policy adjustments; processes premium refunds in accordance with established guidelines.
• Fulfills insurance carrier reporting requirements, works directly with carriers to resolve payment/reporting discrepancies, and performs system and/or manual adjustments as directed.
• Reconciles month-end commission calculations in response to sales representative request to account for lost or dropped commissions.
• Reconciles Daily Cash Report to ensure all variances have been applied and calculates policy cash surrender values and/or policy loan values in accordance with carrier specifications.
• Identifies and responds to billing/collection inquiries as presented by insureds or insurance carriers; resolves escalated insured complaints as referred by Customer Relations Representatives or management and aids customer service phones as needed.

Successful Candidates Will Have:

• High school or general education degree (GED), Associate degree preferred.
• Minimum of 3 years of experience related to billing and customer service.
• Demonstrated proficiency with PC skills including but not limited to MS Outlook, Excel, Teams, and Word.
• Prior experience working with labor unions, multiple billing cycles, insurance programs, and JMAX is a plus.

One80 Intermediaries is part of Arrowhead Intermediaries, a global insurance distribution platform that offers deep specialization, scale, and innovation across wholesale brokerage, program administration, and specialty insurance. With more than 7,000 professionals worldwide and a collective portfolio exceeding $18 billion in premium placed in 2024, our combined organization delivers a diverse trading platform for insurance carriers as well as expanded access and niche solutions for brokers and customers navigating complex and hard-to-place risks. The platform combines entrepreneurial culture with operational excellence to deliver tailored solutions and long-term value across the insurance ecosystem. For more information, please visit one80.com. Pay Range: $17.49 - $22.75 Hourly The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role. One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at One80 Intermediaries by visiting our careers page: www.one80.com/careers. Personal information submitted by California applicants in response to a job posting is subject to One80's California Job Applicant Privacy Notice . Recruiting Vendor Disclosure Statement Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies (“Recruiting Vendors”). Recruiting Vendors must have a valid written agreement and receive prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.