Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 2906 David Walker Dr City: Eustis State: Florida Postal Code: 32726 Job Description: Monday-Friday 8:00am-5:00pm *SIGN-ON Bonus of $2,000 for eligible candidates* Responsible for facilitating a seamless health and wellness experience for members. This position establishes trusting, supportive, collaborative relationships with members and their families. Additionally, this role builds relationships with members to navigate and support their health goals, working alongside those involved in their care across all settings and services. In addition, this position proactively communicates with the care team to provide step-by-step guidance for members. Additionally, this role cultivates continuous, supportive relationships with members through emotional responsiveness and informative communication. Individuals in this role are motivated to provide exceptional service and are highly driven to meet the unique needs of a variety of members. Educates members on their care team and assists with coordination of care across the continuum, including scheduling appointments and referrals. Participates in daily operations of the practice, including answering phone calls, assisting with front desk inquiries, and maintaining the clinical space. Communicates through various digital channels to support patient care. Performs initial health screens and intake for new members. Obtains and reviews old medical records to ensure comprehensive patient history. Knowledge, Skills, and Abilities: Knowledge of chronic disease management Empathetic nature and a distinct ability to consistently provide top tier service. Driven by passionate desire to enhance and improve member outcomes. Knowledgeable in member advocacy and navigating complex systems. Responsible for managing the member’s entire care plan with the guidance of the RN Case Manager and Provider. Education:

• Technical/Vocational School [Required] Field of Study:
• Graduate of a Medical Assistant Program Work Experience:
• N/A Additional Information:
• N/A Licenses and Certifications:
• Basic Life Support - CPR Cert (BLS) [Required]
• Certified Medical Assistant (CMA) [Required] OR
• Clinical Medical Assistant Certification (CMAC) [Required] OR
• Registered Medical Assistant (RMA) [Required] OR
• Certified Clinical Medical Assistant (CCMA) [Required] OR
• National Certified Medical Assistant (NCMA) [Required] OR
• Nationally Registered Certified Medical Assistant (NRCMA) [Required] Physical Requirements: (Please click the link below to view work requirements) Physical Requirements -https://tinyurl.com/msy4mja2 Pay Range: $17.11 - $27.38 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.