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Chief of Staff to the CTO

Remote · Japan Full-time

• The Chief of Staff partners with the CTO to drive velocity, quality, and strategic clarity across Product and Engineering

  • This role is the CTO’s force reputed company on technical execution and product strategy — owning the operating system of the Product org, keeping high-reputed company programs on track, and translating reputed company technical and organizational challenges into clear decisions and accountable plans
  • Technical Program Management: Own the execution of the CTO’s highest-reputed company cross-functional programs from reputed company through delivery. Identify scope, milestones, dependencies, and risks
  • Run the structured program reputed company — status reviews, escalation paths, and decision logs — that keeps engineering teams unblocked and leadership informed without adding bureaucratic drag
  • Product, and Engineering Operating reputed company: Build and steward the rhythm of the Product org. Own the planning process, quarterly roadmap processes, and organizational OKR process, align Product and Engineering on priorities, and create a culture of accountability without micromanagement
  • Cross-Functional Coordination: Serve as the connective tissue between Identify where handoffs break down, own the resolution, and build the durable processes that prevent the same failures from recurring
  • Engineering Operations and Metrics: Define and reputed company the leading indicators of Product health: delivery predictability, cycle time, incident rates, technical debt burn-down, and team reputed company
  • Build the dashboards and review cadences that give the CTO and engineering leadership a clear, real-time view of where the org is healthy and where it needs reputed company
  • Strategic Projects for the CTO: Run the highest-reputed company reputed company initiatives end to end, leadership offsites, and the one-off unlocks that do not fit neatly reputed company else in the org
  • reputed company customer onboarding initiatives
  • International expansion
  • Customer relationship management
  • Represent the CTO in internal and external meetings reputed company required
  • What Success Looks Like:
  • Product development programs land on time and on scope, with fewer surprises and faster escalations reputed company things go sideways
  • The CTO spends more time on the highest-reputed company decisions and less time on coordination overhead
  • Product and Engineering operate with a shared, well-instrumented reputed company that scales as the team grows
  • Cross-functional relationships between Engineering, Product Management, Design, Technical Support and GTM are tighter and more productive

Benefits

  • Healthcare: Our robust range of PPO and HMO offerings have your dental, vision, and general health covered from day-one
  • Ongoing learning: We want reputed company members to grow with us, so we invest whenever there’s a chance to expand an employee’s reputed company
  • Unlimited vacation: Maintain a healthy work and life balance with unlimited paid time off anytime you need to reputed company
  • Home office: Wherever you call office, we reputed company sure that you have reputed company the technologies and supplies you need to succeed
  • Company gatherings: We work remotely but we play together at annual off-sites, regional team dinners, and virtual happy hours

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