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Claims Processing Agent - Freelance AI Trainer

Remote · New Zealand Full-time

Please submit your CV in English and indicate your level of English proficiency. Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment. What This Opportunity Involves While each project involves unique tasks, contributors may:

  • Evaluate AI-generated auto insurance claims decisions for accuracy, coverage correctness, and regulatory compliance;
  • Design FNOL scenarios with deliberate contradictions, decoy files, and outdated documents to test agent robustness;
  • Write and grade fraud-flagging scenarios using structured reason codes (late reporting, recently purchased policy, inconsistent damage) for SIU referral;
  • Build subrogation test cases applying state-specific negligence rules (comparative vs. contributory) and assess likelihood of recovery;
  • Document test cases clearly with correct answers, policy citations, and payout calculations

What We Look For This opportunity is a good fit for professionals with a background in insurance claims, legal services, or broader financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:

  • Degree in Insurance, Risk Management, Business Administration, Finance, Law, or any related field;
  • 3+ years of insurance, claims, legal, or financial services experience;
  • Current or recent experience in claims & adjusting or adjacent roles;
  • Familiarity with auto insurance coverage decisions, state-specific negligence rules, and adjuster authority-limit culture;
  • AIC, CPCU, CIFI, or SCLA credential is a strong positive signal, though not required if hands-on experience is solid;
  • Strong written English (C1+)

How It Works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10-20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.

Compensation

On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.

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