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Client Service Associate

Remote · Poland Full-time

Focus Financial Partners is a leading financial services firm that offers integrated wealth management services. They are seeking a Client Service Associate to provide account support services, assist clients and wealth management teams, and ensure compliance with internal and external requirements.

Responsibilities

  • Assisting clients and the wealth management team with preparation of account applications, asset-transfer forms, client-specific requests at various custodians (e.g., check requests, distributions); and communicating with the company’s custodians and initiating proactive follow-through on such action points
  • Assisting the compliance and the wealth management teams with internal compliance and external requirements necessary for new accounts and assets
  • Preparing and updating financial schedules and analyses, client presentations, and client meeting agendas
  • Drafting and processing correspondence to clients and communicating with clients by telephone and email
  • Assisting in tax season, e.g., sending account statements to CPAs and clients
  • Interacting with spreadsheet-driven reports for the wealth management team and the company’s clients
  • Maintaining electronic and physical records and files in an orderly fashion and updating client information into the company’s databases
  • Assist with the generation and delivery of ad hoc reports
  • Assist people in the office with DocuSign letters

Skills

  • 1+ years relevant experience (including internships)
  • Strong attention to detail, communication, problem-solving, and analytical skills
  • Ability to multi-task under pressure, work independently, and work in a team
  • Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint, and proven ability to learn other software and technology
  • Excellent written and verbal communication skills
  • Versatility, flexibility, and an ability to work within constantly changing priorities with enthusiasm
  • Notable attention to detail, self-initiated follow-through, and outstanding time management and organizational skills
  • Ability to work in a fast-paced environment and to juggle multiple and competing tasks and demands
  • Experience with common portfolio management systems (Tamarac, Axys, Orion) and CRM (Salesforce) preferred
  • Moderate understanding of investment products and investment operations is desired

Benefits

  • Focus provides team members the flexibility to work a hybrid schedule. Our hybrid model is defined as 3 days in office work required per week, while giving team members the option to work remotely 2 day per week, or as assigned by their team leader.
  • Other rewards may include an annual cash bonus and a comprehensive benefits package, including but not limited to medical, dental, vision, life insurance, and 401(k).

Company Overview

  • Focus Financial Partners is a partnership of fiduciary wealth management firms that offers support and access to capital for growth. It was founded in 2006, and is headquartered in New York, New York, USA, with a workforce of 5001-10000 employees. Its website is http://focusfinancialpartners.com.
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