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Client Services Business Quality Assurance Analyst II – Medicaid Fee For Service

Remote · Egypt Full-time

Job Description:

  • Serve as a subject matter expert in benefit configuration and quality assurance across MedImpact’s PBM programs.
  • Lead complex validation efforts, oversee quality and compliance review activities, and ensure that configuration, operational processes, and deliverables meet client requirements and internal quality standards.
  • Drive continuous improvement, mentor analysts, and partner cross-functionally to enhance accuracy, efficiency, and compliance across the organization.
  • Lead the design, execution, and oversight of complex configuration validation activities for benefit, pharmacy network, and formulary administration in pre‑production environments.
  • Validate configuration accuracy for maintenance of business, new client implementations, regulatory updates, and special projects.
  • Approve configuration design plans for complex or unique benefit requests and ensure accurate migration of validated changes from Test to Production environments.
  • Communicate significant issues, risks, and improvement opportunities to leadership, ensuring visibility and timely resolution.

Requirements:

  • BS/BA and 3+ years’ experience or equivalent combination of education and experience
  • Previous experience writing SQL queries, Automation Testing, File Transfer Protocol and UNIX is highly desirable.
  • Intermediate to advanced skills in Microsoft Office with an emphasis on Word, Excel, MS Access and Project.
  • Intermediate to advanced skills in SQL queries.
  • Knowledge of Quality Assurance methodologies and practical application.
  • Strong analytical and problem solving ability and in-depth understanding of PBM regulations and related CMS guidance
  • Healthcare, Managed Care, Government Programs or PBM Quality experience is preferred.

Benefits:

  • Medical / Dental / Vision / Wellness Programs
  • Paid Time Off / Company Paid Holidays
  • Incentive Compensation
  • 401K with Company match
  • Life and Disability Insurance
  • Tuition Reimbursement
  • Employee Referral Bonus

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