Job Description:

• Conduct clinical chart reviews and monitoring activities across behavioral health programs to assess quality, compliance, and documentation standards.
• Analyze findings, identify trends, and provide actionable recommendations to improve clinical documentation and service delivery.
• Partner with program leaders and staff to provide consultation, training, and ongoing support related to quality improvement initiatives.
• Support licensing, accreditation, and regulatory readiness activities, including preparation for external reviews and audits.
• Monitor changes in documentation, compliance, and clinical standards and communicate updates to relevant teams.
• Assist with fidelity reviews, plans of correction, mortality review processes, and organization-wide quality improvement projects.
• Utilize data analysis and visualization tools to present findings, measure outcomes, and support decision-making.
• Collaborate with leadership to track, report, and advance quality improvement goals across the network.
• Support special projects and other quality-related initiatives as assigned.

Requirements:

• Master’s degree required
• At least five (5) years related experience required if licensure is not obtained
• Experience in quality and utilization management required
• Proficiency in Microsoft Office Suite and Compass Health’s EHRs preferred
• PLPC, LPC, LMSW or LCSW preferred
• Passion for improving clinical quality and strengthening systems that support exceptional patient care
• Enjoy analyzing data, identifying trends, and translating findings into practical solutions
• Ability to effectively balance attention to detail with a broader understanding of organizational goals and outcomes
• Thrives in collaborative environments and enjoys partnering with clinical leaders, providers, and support teams
• Communicates complex regulatory, documentation, and quality requirements in a clear and approachable way
• Comfortable leading training initiatives and supporting staff development
• Staying current on evolving healthcare regulations, accreditation standards, and evidence-based practices
• Proactive, solution-focused mindset to process improvement and organizational excellence

Benefits: