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Commercial Underwriting Assistant - Remote for California Residents

Remote · Thailand Full-time

Community Association Insurance Solutions, LLC is a nationally licensed Commercial Insurance Wholesaler and Program Administrator specializing in helping Homeowners' Associations (HOA's), Condominiums (Condos), Townhomes, and Planned Unit Developments (PUD's) by offering various insurance solutions. Job Description: The position of Commercial Underwriting Assistant will assist the Underwriting Department in the placement of coverage for community associations. This position is fully remote, with in-person Staff meetings held quarterly in/near Folsom, CA, and will be directly responsible for the following:

  • Handle new submission processing including clearance, submission set up and quoting, review for missing or additional information needed, requests for additional information.
  • Gather and document underwriting information.
  • Quote accounts and prepare insurance proposals for retail agents or brokers.
  • Review and process endorsements, bind requests, and other transactions according to established procedures with accuracy and efficiency.
  • Adherence to both in-house processes and carrier underwriting guidelines.
  • Issuance of policies and endorsements.
  • Handle renewal book of business including gathering of renewal information, processing of renewals, and non-renewal requirements.
  • Work with Underwriters, and agents or brokers to obtain missing application information, and other requests for information.
  • Provide and maintain excellent customer service standards. Respond timely to questions from agents or brokers.
  • Build and maintain rapport with the internal Underwriting Team, agents, brokers, and insurance carriers.
  • Assist with Production Data clean-up and User Acceptance Testing (UAT) within Underwriting Department to support system and program changes.
  • Serve as backup to underwrite in-house programs, as needed.

Education, Skills, and Experience:

  • Minimum 1 year experience as a Commercial Insurance Underwriting Assistant, Commercial Account Manager, or other relevant Property & Casualty insurance industry experience.
  • Property & Casualty insurance license preferred but not required.
  • 4-year college degree preferred but not required.
  • Knowledge of Commercial Lines products, coverage forms, underwriting rating rules, compliance, and regulatory issues.
  • Ability to multi-task, effectively prioritize, and adapt quickly with minimal supervision.
  • Excellent customer service skills and attention to detail.
  • Strong team player with excellent listening, interpersonal, facilitation, written, oral and communication skills.
  • Proven problem resolution and analytical skills.
  • Ability to identify and resolve problems independently according to established procedures.
  • Strong computer skills including proficiency in Microsoft Office software products. Ability to learn new and complex computer applications.
  • Experience with Salesforce and Atlassian suite of products preferred but not required.

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