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Consultant I – Domestic Relocation

Remote · Vietnam Full-time

Job Description:

  • Maintains an assigned caseload, while delivering impeccable customer service to external and internal customers
  • Provide primary coordination for all phases of relocation activities on behalf of client as outlined in contractual agreement
  • Provide exemplary customer service to transferee and his/her family
  • Demonstrate knowledge of Cartus’ products and services in all interactions with client and customer
  • Coordinate/Facilitate Cartus’ core products and services to assigned customers according to prescribed Cartus’ standards
  • Recognize and identify cross-selling opportunities based on transferees needs to generate new sources of revenue
  • Ensure data integrity in all Cartus systems.
  • Maintain compliance with Cartus’ corporate policies, programs, and standards
  • Other duties as assigned; training, special projects, client presentations, etc.

Requirements:

  • College degree or equivalent preferred
  • Customer service experience in multi task, call center environment
  • Influential verbal and written communication skills
  • One plus year relocation, real estate or related field experience

Benefits:

  • At Anywhere, compensation varies by knowledge, skills, and experience.
  • Bonuses, incentives and benefits depend on the position.
  • EOE including disability/veteran

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