Job Description:

• Responsible for providing support for all vendor managed program’s processing, operations, and customer service.
• Administration, execution, and reconciliation of contracts and vendor management, along with tracking of contract terms and supporting questions of payments and contract terms.
• Ability to work collaboratively with vendors and internal teams to support the development of strategic vendor relationships.
• Create and manage incentives or performance measures that guide vendor behavior.
• Skill in bridging communication between IT and business teams, helping translate needs, expectations, and opportunities for improved value.
• Ability to understand and support technical requirements and processes, aligning them with customer needs and organizational goals.

Requirements:

• Foundational experience in supporting IT contracts, vendor coordination, or customer account management through internships, academic projects, or early professional roles.
• Exposure to IT environments—whether through coursework, hands‑on projects, or entry‑level work.
• Ability to learn and understand complex business and technology topics, demonstrated through academic achievements, project work, or involvement in cross‑functional initiatives.
• Bachelor’s degree from an accredited university, preferably in an analytical or business‑related field.
• Strong interpersonal, relationship‑building, and communication skills, with the ability to collaborate with both technical and non‑technical stakeholders.
• Experience or coursework related to data analysis, including interpreting datasets, identifying trends, and presenting insights to support decision‑making.
• Exposure to data management concepts, such as data quality, data governance, or maintaining structured information in spreadsheets, databases, or business systems.
• Ability to support the development of technology roadmaps by gathering requirements, analyzing data, and coordinating with cross‑functional IT teams.
• Basic understanding of IT security principles, risk identification, and mitigation strategies (coursework or training acceptable).
• Familiarity with the services or technologies provided by vendors and an interest in learning market trends, competitive landscapes, and vendor performance indicators.
• Understanding of best practices in vendor management, contract processes, and service delivery models (can be gained through training or guided experience).

Benefits:

• Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more
• DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.