About the position Responsibilities

• Assists management with interdepartmental outreach projects to include marketing training events and programs for employee development companywide.
• Continually fosters good relationships with support departments to include Quality Assurance, Client Ops, Care Management, Billing, Logistics, and acquisitions, through regular engagements and surveys.
• Actively seeks out, constant growth in and supports knowledge of, all ongoing policies, procedures, order processing, claims submissions systems and software.
• Facilitates and coordinates any updates for onboarding program sessions throughout the year to ensure timeliness and efficiencies are maintained.
• Constantly strives for excellence as it pertains administering training and the quality of education found within the learning management system.
• Administers training for designated customer groups with the ability to deliver, project and motivate end users through effective training methodologies.
• Evaluates success of training implementation by assessing achievement of learning objectives and transfer of knowledge.
• Conducts follow-up studies of all completed training programs and courses and measuring results to support monthly and quarterly reporting.
• Maintains the cleanliness, supplies, resources, training equipment and organization of the training room.
• Actively promotes and supports the Certified Training Assistance (CTA) Program.
• Keeps attendance, monitors, and evaluates employee and trainer performance within the training room and virtual trainings.
• Works independently and within a team on special and nonrecurring and ongoing projects.
• Delivers internal and external training communications as requested by management.
• Always exemplifies the desired culture and philosophies of the organization.
• Ads to all company policies and procedures regarding employment, safety and compliance.
• Performs other duties as requested by department leadership.

Requirements

• Bachelor's degree; two or more years of experience or training; or equivalent combination of education and experience.
• Phenomenal communication, presentation and public speaking skills while working with individuals at all levels of the organization.
• Excellent organizational and time management abilities.
• Proficient knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software.
• Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.
• Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.

Benefits

• Health, Dental, Vision, Life, Disability
• 401K
• Company Paid Holidays
• Paid Time Off
• Education Assistance Program
• Community Involvement
• Employee Engagement Opportunities Apply To this Job Company Topsiksha Salary 15–25 an hour Apply To This Job