Job Description

GP Strategies Corporation has an immediate need for an In-Person/Virtual Trainer to deliver new hire on-boarding for our client's WebTech service centers. The Trainer will not need to create the content as it's already been created. This is a full-time, benefited position onsite at our client's office in Warwick, RI. For this role, the person will be delivering onsite training in person four days a week and training virtually one day per week. The Trainer may need to travel, on occasion, to deliver training to other locations. Role Purpose

• Delivers classroom-based and virtual training solutions (ILT and VILT)
• Facilitates learning via classroom instruction and webinars; incorporates a variety of presentation methods and applications to accommodate adult learning styles
• Facilitates training of new hires using functional, specific and various programmatic materials (Learner Guides, Facilitator guides, etc.)
• Partners with Learning and Development Managers, departments and the business to deliver and meet training departmental objectives
• Provides instruction through delivery of training programs that consistently exceed customer expectations as indicated in trainer/program evaluations
• Responsible for the delivery and facilitation of training programs Requirements
• Experience delivering training in a classroom-based and virtual environment
• Demonstrated ability to troubleshoot students' issues within a classroom-based or virtual environment; experience with various platforms such as MS Teams preferred.
• Strong communication, facilitation and presentation skills
• Knowledge of principles, techniques and methods of adult learning
• Proficient in MS Office Suite (Word, Excel, PPT, Outlook)
• Knowledge of learning theory and effective teaching methods Preferred Skills
• Working knowledge of learning management systems/learning content management systems
• Prior service experience in insurance (dental, disability, long-term care, health, etc.) or financial industry
• Previous learning & development facilitation experience within a call center environment #LI- AK1 About Us GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter. GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.