About the position The Credentialing Specialist position at Sutherland Global Services involves providing support and guidance to ensure customers have an exceptional experience in a healthcare setting. The role requires familiarity with medical terminology and experience in claims or credentialing environments. Specialists will engage with customers through various communication channels, including phone, email, and chat, while showcasing their customer service and data entry skills.

Responsibilities

Provide support and guidance to customers to ensure an exceptional experience. , Engage with customers via phone, email, and chat regarding claims adjudication and provider credentialing. , Utilize medical terminology effectively in communications and documentation. , Perform accurate data entry and maintain records related to claims and credentialing processes.

Requirements

Experience in a claims or credentialing environment. , Knowledge of medical terminology. , Some experience in a medical office setting. , Ability to type accurately at a speed of 40 WPM. Nice-to-haves Action-oriented and problem-solving mindset. , Self-motivated with strong customer service skills.

Benefits

Salary of $13.50/hr plus up to $1500/month PBI , Monthly rewards & recognition programs , Medical, dental and vision benefits , Paid training & PTO , Cross program and advancement opportunities , Employee Discounts , EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland Apply Job!