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Croatian Speaking Customer Agent in Greece - with 3 Months of Hotel Provided

Remote · South Africa Full-time

*

This role is based in Greece only

* Do you speak multiple languages and love finding answers to difficult problems? We are looking for people who speak Croatian to join our travel support team in Athens. This is a great chance to start your career in a beautiful historic city and later switch to working from home permanently from any town in Greece. The Mission: Making Travel Easy and Enjoyable In this job, you do much more than just answer calls—you help run a famous global travel platform. You will be the main link between travelers and hotel partners, making sure every trip goes well and every problem gets fixed quickly. KEY RESPONSIBILITIES Two-Language Help: Give expert advice to Croatian-speaking travelers and our network of international hotel partners. Managing Bookings: Take care of travel reservations from start to finish, including tricky changes, special requests, and urgent cancellations. Fixing Problems: Act as a helpful middleman to solve arguments about hotel stays, payments, and check-in steps. Computer Work: Use our customer database software to keep all travel records correct and easy to find. High Quality: Keep up the great reputation of a world leader in the travel industry. CANDIDATE PROFILE: WHAT WE ARE LOOKING FOR We want active people who are good with computer systems and great at talking to people. Language Skills: Native or near-native Croatian, plus a good level of professional English (B2 level or higher). People Skills: A kind and friendly approach that helps you stay calm and helpful even when customers are stressed. Tech Skills: Comfortable working online and using different computer programs at the same time. No Experience Needed: You do not need to have worked in travel before. We give you full, paid training to help you succeed. Work Schedule: Ready to work 40 hours a week on a flexible, rotating shift schedule. MOVING TO GREECE & WORKING FROM HOME We make your move to Greece easy and stress-free with our welcome package: Flight & Hotel: The company pays for your plane ticket to Athens and gives you 3 months of free hotel stay when you arrive. Paperwork Help: Direct help with local Greek paperwork, like getting your Tax ID, Social Security number, and setting up a bank account. Work from Home: After your first 90 days of training in the Athens office, you can choose to work 100% from home from anywhere in Greece. SALARY & PREMIUM BENEFITS Our pay and rewards package is built to take care of you and help you grow: Welcome Bonus: A €1,200 cash bonus to help you start your new life in Greece. Good Salary: A competitive base salary plus extra cash bonuses for doing a great job. Following Greek laws, you will get 14 months of salary per year. Full Insurance: Private health insurance, life insurance, and a company pension plan. Job Growth: Clear ways to get promoted into manager, quality checking, or teacher roles. Fun Culture: Work in a lively, international office with very modern facilities.

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