Here is the fully simplified English version, using clear, simple words that are easy for everyone to read and understand. *

This position is based in Greece only

* Do you love travel and discovery, and do you always try to give the best service possible? We are looking for active, helpful professionals to represent a massive global leader in online travel services. This is a great opportunity to protect our brand's good name while working 100% from home from any location within Greece. The Mission: Creating the Perfect Travel Experience In this role, you do much more than just answer basic questions; you become a travel expert. You will protect our company's reputation by handling difficult travel plans and making sure trips go smoothly for customers around the world. KEY RESPONSIBILITIES Handling Messages: Manage customer conversations through phone calls, e-mails, and chat, using professional Croatian and English. Smart Problem Solving: Fix tricky booking problems and money questions using a mix of fast work and real kindness. Expert Advice: Keep up a strong understanding of international travel rules and digital tools to give customers top-level guidance. Accurate Typing: Put details into our customer software (CRM) with perfect accuracy so all records stay complete and clear. Meeting Targets: Beat your daily work goals while working together with a great international team. YOUR PROFILE: CAREFUL & WELL-SPOKEN We want self-motivated people who can speak clearly and work well in a fast-paced, work-from-home setup. Language Skills: You must speak and write perfectly in Croatian (C2 level), and have a strong, good level of English (B2 level). Residency & Setup: You must already have a legal permit to work in Greece, plus a quiet home office with fast internet. Good Communication: Great listening skills and the ability to handle stressful situations calmly and politely. Working on Your Own: The personal discipline to manage difficult tasks and changing shift schedules without a boss watching over you. SALARY & PREMIUM BENEFITS We offer a solid package built to help you grow your career and take care of your personal health. Money & Health Care Good Salary: High-level base pay made specially for language experts in the Greek market. Monthly Bonuses: Extra cash rewards every month for team members who hit their targets and do a great job. Full Benefits: Private health and life insurance that protects you starting on your very first day. Tools & Job Growth Free Equipment: A full set of high-quality computer tools (including a fast laptop) sent straight to your house. Job Promotion: Clear, easy-to-follow paths to get promoted or move into international roles. MOVING HELP (For those moving to Greece) If you are moving to Greece to start this job, we make your transition easy and stress-free: Paid Flight: Full repayment for your plane ticket to Greece. Free Housing: Four weeks of free, high-quality accommodation paid by the company to help you settle in.