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Customer Service Assistants - Live Chat (No Phone Calls)

Remote · Sri Lanka Full-time

Want to build a career in customer service without ever picking up a phone? We're hiring Customer Service Assistants to handle text-based support conversations. You'll be the friendly face behind live chat windows and messaging platforms, turning customer questions into opportunities to build loyalty and drive sales. What you will be doing You'll respond to customers reaching out through live chat widgets on websites and social media channels. Some conversations will be from existing customers needing help, while others will be from prospects interested in learning more about products or services. Your job is to engage thoughtfully, solve problems quickly, and represent the brand well. Contract length Ongoing, flexible arrangement. Rate $35 per hour. Skills/background needed You'll need a smartphone, tablet, or computer to access chat platforms. Strong ability to work without supervision. Comfort following detailed guidelines and best practices. Minimum 10 hours available each week. Fast and stable internet connection required. Hours per week 10+ hours weekly. Location Remote work worldwide (United States preferred). Live chat support specialists are incredibly sought after across the globe right now. Apply To This Job

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