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Customer Service Renovation Coordinator

Remote · Brazil Full-time

Chadwell Supply is a growing company recognized as the National Apartment Association's 2025 Top Employer in the Supplier Category. They are seeking a Customer Service Renovation Coordinator to handle incoming renovation-related inquiries, process quotes, orders, and returns, while maintaining accurate documentation and monitoring renovation queues.

Responsibilities

  • Be responsible for fielding all incoming renovation-related inquiries via telephone, emails, website, and fax
  • Maintain accurate documentation of Quotes and Orders
  • Meet acceptable turnaround times, as required for Quotes, Returns, and Orders
  • Review and process Return Authorizations (RGA) promptly
  • Monitor Renovation queues
  • Web support for renovations

Skills

  • Have good interpersonal skills and be able to effectively communicate with vendors, managers, and coworkers
  • Be proficient in Microsoft Outlook, Word, and Excel
  • Have strong process analysis and improvement skills
  • Be able to work in a self-managed team environment. This includes cooperatively scheduling work, meetings, and team task assignments

Benefits

  • Full Time: Monday-Friday, 9am - 6pm.
  • Guaranteed 40 hours per week, hybrid opportunities available upon completion of training, and no weekends!
  • We offer medical, dental, vision, life insurance, disability, 401K, 104 hours paid time off accrual, paid holidays off, and more!
  • Employee Discount Program!
  • Long-term Career Opportunities! Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 29 Branches across the Country.

Company Overview

  • Chadwell Supply is a logistics company providing plumbing parts and HVAC equipment. It was founded in 2007, and is headquartered in Tampa, Florida, USA, with a workforce of 1001-5000 employees. Its website is http://chadwellsupply.com.
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