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Dental Billing Representative

Remote · Australia Full-time

Chord Specialty Dental Partners is a leading provider of pediatric and orthodontic dental care, and they are seeking a full-time Dental Billing Representative. In this role, you will manage patient accounts and ensure timely and accurate processing of insurance claims, directly contributing to the financial health of the practice.

Responsibilities

  • Posts all insurance EFTs with accuracy
  • Review insurance EOBs and places a copy in the patient account
  • Make accurate account adjustments
  • Mail statements
  • Follow up with past due accounts, including account audits
  • Follows scripting for collection calls
  • Submit refund requests
  • Keep AR within the company set percentages
  • Records batch totals with date and initials on payment receipt spreadsheet
  • Balances batches and runs transaction reports
  • Ensures accuracy of all patient data

Skills

  • Dental office experience - REQUIRED
  • At least 1 year of experience working with healthcare A/R
  • Knowledge of basic accounts receivable and accounting principles
  • Computer literacy skills including proficiency in Microsoft Excel and Word
  • Ability to recognize roadblocks that may be causing slower reimbursement and work with management team to create solutions
  • Service-oriented/customer-centric
  • Excellent written/verbal communication skills
  • Technical School/associate's degree preferred
  • Knowledge of dental or medical billing/collections/insurance terminology preferred
  • Understanding of the revenue cycle and how the various components work together preferred

Benefits

  • Medical and Vision Insurance: You're eligible starting the first month after you join.
  • In-house Dental Coverage: Enjoy this benefit with $0 premium.
  • 401(k) Plan with Company Match: We help you plan for your future with our matching program.
  • Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
  • Employee Referral Program: Earn rewards for bringing talented individuals to our team.
  • Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
  • Pet Insurance: We understand the importance of furry family members too.
  • Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
  • Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.

Company Overview

  • Chord Specialty Dental Partners is a dental support organization that offers dental care services for children and adults. It was founded in 2017, and is headquartered in Nashville, Tennessee, USA, with a workforce of 1001-5000 employees. Its website is https://www.chordsdp.com.
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