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Director of Digital Marketing

Remote · South Africa Full-time

Title: Director of Digital Marketing

Overview

Our client is seeking a Director of Digital Marketing to lead and execute a comprehensive digital strategy across a multi-brand portfolio within the hospitality space. This individual will serve as both a strategic leader and hands-on operator, driving performance across all digital channels while building scalable systems to support continued growth. This is a high-impact, visible leadership role that requires a balance of strategic thinking, operational execution, team leadership, and cross-functional collaboration.

Key Responsibilities

Strategic Leadership

  • Own and drive the overall digital marketing vision and long-term roadmap
  • Develop scalable frameworks that can be tailored across multiple brands
  • Serve as the subject-matter expert across all digital marketing channels
  • Partner with executive leadership to align marketing initiatives with broader business objectives

Channel Management

  • SEO: Lead organic search strategy including technical SEO, content development, local SEO, and backlink strategy
  • Paid Media: Oversee paid search and paid social efforts (Google Ads, Meta, etc.), including budget management, ROAS optimization, and attribution modeling
  • Email Marketing: Build and optimize lifecycle, promotional, and transactional campaigns to drive customer acquisition and retention
  • Social Media: Manage both organic and paid social strategies to enhance brand awareness and demand generation

Portfolio Oversight

  • Act as a senior marketing advisor across a large portfolio of brands/locations
  • Translate business objectives into actionable marketing strategies and KPIs
  • Deliver performance insights, reporting, and strategic recommendations to stakeholders
  • Ensure consistency, quality, and measurable performance across all accounts

Team Development & Operations

  • Build, mentor, and lead a high-performing internal team and/or external agency partners
  • Establish best practices, standard operating procedures, and reporting frameworks
  • Identify and implement tools, platforms, and automation to improve scalability and efficiency

Analytics & Performance

  • Define success metrics and KPIs across all digital channels
  • Own reporting infrastructure, dashboards, and performance reviews

Qualifications

Required

  • 8+ years of digital marketing experience, including 3+ years in a leadership role
  • Strong expertise in performance marketing, analytics, and attribution
  • Experience managing multiple brands, locations, or business units simultaneously
  • Demonstrated ability to drive revenue growth through digital channels

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