Job Description:

• Lead a team of account executives, driving strategic and operational excellence
• Build and maintain consultative partnerships with senior client stakeholders
• Oversee budget, revenue goals, staffing, and resource allocation
• Develop and implement standard operating procedures for client service
• Manage contract negotiations and pricing for new business and renewals
• Facilitate strategic discussions with clients to review service performance

Requirements:

• Bachelor’s degree or equivalent work experience
• Minimum 6 years of client services experience in healthcare or pharmacy benefit management
• Minimum 4 years of leadership or people management experience
• Deep understanding of the pharmacy benefit management (PBM) industry
• Exceptional interpersonal skills
• Strong organizational and prioritization skills
• Proven ability to create a compelling vision and inspire action
• Analytical skills to develop solutions for complex client challenges
• Experience working effectively in a matrixed team environment

Benefits:

• medical, dental, and vision coverage
• paid time off
• retirement savings options
• wellness programs
• comprehensive benefits package