Looking to own and grow strategic enterprise accounts for one of the fastest-growing AI-powered customer engagement platforms in the market? Backed by significant investment, global scale, and a market-leading product, you'll be responsible for driving retention, expansion, and long-term customer value across a portfolio of enterprise clients. The Company

• Gartner Magic Quadrant leader in Marketing Analytics
• Recognised leader in AI-driven customer engagement, used by 1,000s of global brands
• High-demand product delivering clear ROI, driving strong win rates and repeatability
• $200M in funding but already profitable
• 1100 employees with global offices across 26 locations
• Clients include: Apple, Adidas, P&G, Emirates, Tommy Hilfiger
• Great culture and working environment

The Role

• Remote Strategic Account Director role focused on retention, renewals, and expansion
• Own and grow a portfolio of enterprise accounts
• Drive upsell and cross-sell opportunities across a broad platform suite
• Build relationships with senior marketing, digital, and ecommerce stakeholders
• Partner closely with Customer Success to maximise customer value
• Enterprise, multi-stakeholder sales environment with high-value accounts

What You'll Need

• Proven experience managing and growing enterprise SaaS accounts
• Strong track record in renewals, retention, and expansion revenue
• Experience selling MarTech, CX, Personalisation, CDP, Ecommerce, or adjacent SaaS solutions
• Comfortable engaging C-level and senior stakeholders
• Strong commercial acumen and negotiation skills
• Thrives in fast-growth, high-performance environments

If you have the required experience and would like to apply for the role, please apply via the link or submit your resume to: [email protected]