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Enterprise Payment Instruction Verification Specialist

Remote · New Zealand Full-time

At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all. You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company. Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about. More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle

Job Description

Job Summary The EPVS Verification & Escalation Specialist performs independent verification, enhanced fraud review, and escalation resolution for escrow wire disbursements classified as Tier 2 or Tier 3. This role addresses complex verification issues, interacts with external parties and financial institutions, and escalates unresolved risks to management. Job Responsibilities •Provide analytical support in executing internal control discipline and operational excellence. •Gather and organize data to monitor and test the effectiveness of key controls and status of mitigation and action plans. •Validate beneficiary, bank, and account information for accuracy and legitimacy •Prepare documentation for tracking, monitoring, and escalation of risk related issues to management in addition to documenting verification steps, outcomes, and concerns •Follows standard procedures and guidelines including the verification of wire instructions with the provider and escalations from Field Management •Understands how assigned duties relate to others within the team and how the team integrates with related teams •Impacts teams through the quality of the support provided including identifying discrepancies, fraud indicators, and unresolved risks •Recognizes and solves typical problems; selects solutions from established options •Communicates information including collaborating to resolve verification gaps, reporting findings to external departments, and response to verifications requests •Works under general supervision with limited ability to modify approach; Individual contributor having no supervisory responsibilities; manages own workload •Performs all other duties as assigned by management Education •High school diploma required; Bachelor’s preferred Experience Prior people management experience Proven ability to manage high risk issues under time pressure Well established understanding of wire fraud risks and verification practices Typically requires 2+ years of related work experience Equal Employment Opportunity Employer Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at [email protected].

Benefits

Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.

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