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Entry-Level Remote Customer Success Associate – No Phone, No Experience

Remote · Colombia Full-time

This is an opportunity to make a real difference in customers' experiences by addressing their questions, suggestions, and problems through digital messaging. You'll build meaningful connections with clients while demonstrating a genuine passion for excellent service in every interaction. Work happens entirely online through chat platforms like Facebook Messenger, meaning no in-person meetings required. You'll be based wherever you choose, engaging with customers through live chat on company websites and social platforms. Day-to-day tasks include replying to customer messages, answering their questions, providing helpful resources, and letting them know about promotions and benefits they can use. Rate: $35 per hour Requirements: A laptop, phone, or tablet is necessary, along with reliable internet access. You'll need solid written English skills to succeed in this role. Skills/background needed: This role welcomes newcomers with no previous background required. Full training is provided to set you up for success. Whether you've never done live chat work before or you're exploring something new, you can absolutely thrive here. Location: Remote, open to applicants worldwide with priority given to candidates in the United States. Live chat support is needed across many regions immediately. If you're interested and available to start soon, we'd love to see your application.

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