Description Responsible for performing Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems. Will also be involved in providing Epic application support, troubleshooting, training and reporting activities. May also be involved in providing non-Epic application support and troubleshooting for integrated third-party applications. Serves as a liaison between TSG groups, clients and vendors. Conducts advanced analysis of Epic application design including but not limited to planning implementations and maximizing application benefits. Mentors teammates in resolution of issues, tracking issues and providing updates to peers, leadership and clients. (no supervision listed) Manages assigned projects and meets deadlines. Conducts highly complex work unsupervised and with extensive latitude for independent judgement. Adheres to departmental policies and procedures. Plans and conducts requirements gathering for Epic projects and requests. Coordinates, plans and conducts detailed design sessions through knowledge of client/business needs and application functionality. (no supervision listed) Coordinates, plans, and conducts analysis of client business needs. Develops reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies. Serve as a liaison between Epic modules. Serve as a professional and technical mentor to teammates. Recognized as a subject matter expert and advanced individual contributor. Serve as advocate for department initiatives and processes. Facilitates a positive and collaborative work environment. Adheres to the application change management process to include timely reporting of all pertinent change information, effective discussion of the changes, internal and external communications, contingency planning, support of the change event and post-change reporting, as appropriate. Skills Epic, home health, hospice, Support, Epic certified Top Skills Details Epic,home health,hospice,Support,Epic certified Additional Skills & Qualifications High school diploma or equivalent required. Associates/Bachelors degree in computer science, information systems, healthcare, business or equivalent experience required. Must be a self-initiated team player that can work under minimal supervision, with strong organizational, problem-solving and analytical skills. Must be able to work both independently and in a team setting. Must facilitate a positive and collaborative work environment. Must be able to serve as mentor to teammates to foster skills development among team. Must be flexible and capable of prioritizing multiple projects and meeting deadlines. Effective communication skills (oral, written and presentation). Ability to collaborate with others, including clients and vendors. Primary business hours Monday-Friday including some weekends, holidays. Will require after-hours on-call coverage · Occasional travel required. Experience Level Expert Level Job Type & Location This is a Permanent position based out of New Orleans, LA. Pay and Benefits The pay range for this position is $100000.00 - $115000.00/yr. Comprehensive Medical, Dental, & Vision Benefits Employer Funded Pension Plan, vested after five years (Voluntary 403B) Paid Time Off (accrued from day one) Onsite fitness studios and discounts to our Carilion Wellness centers Access to our health and wellness app, Virgin Pulse Discounts on childcare Continued education and training Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on May 1, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will conside