At careerzynith, we're on a mission to deliver world-class service to all our customers, making every interaction a seamless and enjoyable experience. As a Part Time Seasonal Customer Service Representative - Ticket & Gate Operations, you'll play a vital role in keeping our brand strong by demonstrating strict adherence to our values and providing exceptional service to our customers.

About careerzynith

careerzynith is a leading company in the industry, committed to innovation, customer satisfaction, and employee growth. Our culture is built on a shared dedication to living our values - Care, Integrity, Resilience, Servant Leadership, and Teamwork - every day, in everything we do. We believe in Sharing Success with our employees, offering great compensation and benefits to help you keep climbing along the way.

Key Responsibilities

As a Part Time Seasonal Customer Service Representative - Ticket & Gate Operations, you'll be responsible for:

• Supporting the Customer Service (Ticket & Gate) team, ensuring that our customers receive world-class service
• Demonstrating strict adherence to uniform compliance, maintaining professionalism, and exhibiting a positive attitude inside and outside of work
• Greeting customers, guiding, and assisting them with the ticketing and baggage check-in process
• Using a computer to sell, print, and reissue tickets
• Managing the check-in process, ensuring that customers have the proper documentation for travel
• Tagging baggage and performing lifting tasks that involve transferring baggage from scales to conveyor belts
• Practicing safety conscious behaviors in all operational processes and procedures
• Assisting customers with routing, trip planning, and gate boarding
• Using computers to assist customers with seat availability, gate announcements regarding the boarding process, flight status, checking, and handling baggage
• Operating jet ways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors
• Practicing safety conscious behaviors in all operational processes and procedures

Benefits and Perks

As an careerzynith employee, you'll enjoy:

• A competitive salary
• Opportunities for career growth and development
• A dynamic and supportive work environment
• Recognition and rewards for outstanding performance
• Comprehensive benefits package, including medical, dental, and vision coverage
• Paid time off and holidays
• Opportunities for professional development and training
• A chance to see the world while earning great compensation and benefits

What You Need to Succeed

To be successful in this role, you'll need:

• A high school diploma or GED equivalent
• Consistently makes safety and security, of self and others, the priority
• Embraces a diverse set of people, thinking, and styles
• Be at least 18 years of age
• Frequently lift bags or items weighing up to and including 80 pounds
• Be authorized to live and work in the country you are applying to
• Possess entry-level computer skills
• Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation
• Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends, and holidays
• Must be fluent, both written and orally, in English
• Must be fluent, both written and orally, in Spanish

What Will Give You a Competitive Edge

While not required, the following qualifications will give you a competitive edge:

• Previous experience in customer service or a related field
• Knowledge of airline operations and procedures
• Ability to work in a fast-paced environment
• Strong problem-solving and conflict resolution skills
• Ability to work effectively in a team environment

Simple Application Process

Ready to join careerzynith? The first step is easy. Click apply now and we'll be in touch soon! Apply for this job