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Full-time Phone/ Email collections Agent - PH location only. - Contract to Hire

Remote · Ethiopia Full-time

🌟 Full-Time Customer Support & Collections Specialist (Remote) 📅 6 Days/Week | ⏱️ 45–55 Hours/Week | 🌍 Long-Term Position We’re looking for a dedicated, full-time Customer Support Agent who can confidently handle daily tasks such as responding to client emails, handling incoming calls, and making outgoing collection calls. If you’re a strong communicator with negotiation skills and want a long-term career with growth opportunities—this role is for you. 🛠️ Key Responsibilities 📞 Make collections calls to recover account receivables ✉️ Respond to client support emails promptly and professionally 🤝 Evaluate client needs and provide effective solutions 📋 Assist with general support tasks as needed 💡 Required Skills & Experience 🗣️ Fluent English speaker (written & spoken) 🧰 Proficient in Google Workspace (Sheets, Docs) 🖥️ Experience using Monday.com or Zendesk 🤝 Strong negotiation skills 🚀 Looking for a long-term, full-time role with growth potential 🚫 No agencies ✨ What We’re Looking For A motivated, reliable, and professional individual who can work virtually, manage time well, and provide exceptional service—even in challenging conversations. 📌 Application Requirement To confirm that you’ve read the full job description, please start your proposal with the word “TODAY"

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