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Full-Time Work-From-Home Bilingual (English/Spanish) Answering Service Agent: 2nd Shift (M-W-Th-F-Su 3p-11p Eastern)

Remote · Sri Lanka Full-time

About the position Advantage TeleMessaging, Inc. is an award-winning leader in the telephone answering service and contact center industry. Founded in 1994 and headquartered in West Reading, Pennsylvania, we proudly provide 24/7/365 telemessaging solutions for businesses across the United States and Canada. Our success is built on professionalism, teamwork, and exceptional service—and we’re growing! We are currently hiring full-time Answering Service Agents to join our remote team. As an agent, you’ll be the first point of contact for our clients, delivering accurate, compassionate, and professional service on every call. Please note: These are not sales, telemarketing, gig, or “make your own hours” positions.

Requirements

  • Reside in PA, FL, MD, VA, or WV
  • Be fluent in both English and Spanish
  • Have a proven customer service background
  • Enjoy helping others and working as part of a team
  • Communicate clearly, professionally, and confidently
  • Have a pleasant and polished phone voice
  • Demonstrate above-average spelling skills
  • Type at least 40 words per minute
  • Meet work-from-home requirements, including:

High-speed wired internet connection (no Wi-Fi) A separate, quiet workspace free from noises and distractions

  • Be flexible and able to work the required schedule

(Monday, Wednesday, Thursday, Friday, Sunday 3p-11p Eastern. Flexibility Required)

  • Pass a pre-employment drug screen and background check (a requirement of employment)

Benefits

  • Competitive pay: $15/hour
  • Weekly attendance bonus: $2/hour after 90 days
  • Weekly pay with direct deposit
  • Company-provided work equipment
  • Medical, dental, and vision insurance (after 90 days)
  • Call-A-Doctor / TeleDoc telemedicine benefit
  • Flexible Spending Accounts (Section 125 plans)
  • 401(k)
  • Paid Time Off (after one year)
  • And much more!

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