About The Job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Healthcare Administration Expert Type: Contract Compensation: $40–$60/hour Location: Remote Role Responsibilities

• Build long-horizon front-office tasks in healthcare administration with deterministic rubrics for agent performance evaluation.
• Develop scenarios in patient access including scheduling, eligibility verification, and intake with required fields.
• Create coordination tasks such as referral routing and records-request fulfillment with HIPAA elements.
• Design patient communication templates for pre-visit and post-visit with required disclosures.
• Work independently and focus on challenging scenarios that require long sessions.

Qualifications

Must-Have

• 2+ years in patient access, front office, or healthcare admin.
• Expertise in EHR systems like Epic, Cerner, athenahealth, or eClinicalWorks.
• Experience with insurance verification, scheduling, and referral coordination.
• Ability to read and produce admin artifacts like scheduling workflows and intake forms.
• Clear written communication to articulate reasoning and encode it into deterministic rubrics.

Compensation & Legal

• Hourly contractor
• Paid weekly via Stripe Connect

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
• For any help or support, reach out to: [email protected]

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity. #hiringmercor