Role Description This is a remote contractor role paying $20/hour, with initial expectations of availability of 10-20 hours/week, possibly growing to 30 hours over time. We’ll train you on the nuances of responding to apartment community reviews and how to handle different types of feedback—from positive praise to difficult complaints. The ideal candidate is a strong writer who can maintain a professional, empathetic tone and is consistently available to meet our 24-hour turnaround deadlines. This role works well as a flexible side gig that can be done remotely from anywhere, as long as deadlines are reliably met.

Qualifications

• Strong writing and communication skills
• Ability to write professional, empathetic responses to customer feedback
• Reliability and consistent availability to meet deadlines
• Willingness to learn the multifamily review space (training provided)

Requirements

• Dependable writer looking for flexible, remote work

Benefits

• Health insurance options (medical, dental, and vision coverage)
• Flexible spending accounts (FSA) for medical and dependent care
• Short-term and long-term disability insurance
• Life and AD&D insurance
• 401(k) retirement savings plan with a company match
• Paid time off (PTO)
• Paid holidays
• Commuter benefits
• Access to Employee Assistance Program (EAP) and well-being coaching services
• Voluntary benefits (home, auto, and pet insurance, discounted legal and financial services)