Role Description GEHA’s internship program is designed to develop a pipeline for potential full-time opportunities; however, conversion to regular employment is not guaranteed and depends on business need, performance, and available headcount. The Credentialing Dental Network (CDN) team presents an excellent opportunity for an intern to acquire practical experience by supporting provider network operations within a healthcare insurance setting. This internship provides in-depth exposure to:

• Dental provider recruitment
• Contracting
• Credentialing
• Retention processes
• Data management
• Compliance with regulatory requirements

The intern will collaborate closely with the Dental Accounts team on various network management activities. Responsibilities will include:

• Assisting with key account tasks such as provider recruitment and communication
• Documentation management
• Data validation
• Support for meeting preparation

The ideal candidate is detail-oriented, organized, and eager to learn about the processes involved in recruiting, credentialing, and retaining dental providers within a regulated healthcare network. Key Duties

• Assist with credentialing and recredentialing activities for dental providers.
• Support the review, validation, and organization of provider documentation and data.
• Help maintain accurate provider records within credentialing and network systems.
• Assist with tracking credentialing status, follow-ups, and process milestones.
• Support the preparation of reports, summaries, and audit materials as needed.
• Collaborate with credentialing, network, and cross-functional partners to enhance workflow efficiency.
• Participate in team meetings, training sessions, and knowledge-sharing activities.
• Provide assistance with communications and meeting preparation.

Qualifications

• Currently enrolled in an accredited undergraduate or graduate program
• Major in Health Administration, Public Health, Healthcare Management, Business, or a related field
• 3.0 overall GPA
• Authorized to work in the United States without employer sponsorship now or in the future
• Strong attention to detail and organizational skills
• Ability to handle sensitive and confidential information with care
• Demonstrated initiative both independently and within a team
• Strong verbal and written communication skills
• Proficient in Microsoft Office tools (Excel, Word, Outlook, PowerPoint)

Requirements

• Assist with documentation review and organization for credentialing files
• Support provider data cleanup and validation efforts
• Help document credentialing workflows and process improvements
• Assist with preparation for internal reviews or credentialing audits

Benefits

• Work-at-home requirements: Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.
• A minimum standard speed for optimal performance of 30x5 (30mbps download x 5mbps upload) is required.
• Latency (ping) response time lower than 80 ms.
• Hotspots, satellite and wireless internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Company Description

G.E.H.A (Government Employees Health Association, Inc) is a nonprofit member association that provides medical and dental benefits to more than two million federal employees and retirees, military retirees and their families. We celebrate diversity and are committed to creating an inclusive environment for all employees. G.E.H.A is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.