Role Description The Talent Acquisition Director designs and executes strategies to attract, source, and hire top talent in a high-volume recruiting environment. Responsibilities include overseeing the entire recruitment lifecycle, managing recruiter teams, building employer brand, partnering with leadership on workforce planning, and using data to improve hiring efficiency and meet business goals.

• Strategic workforce planning
• Employer branding
• Stakeholder collaboration
• ATS management
• Performance metrics analysis
• Ensuring a positive candidate experience Qualifications
• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.
• 8–10 years of progressive Talent Acquisition or recruiting experience, with proven experience in a senior recruiting/TA leadership role.
• Experience in the BPO/Contact Center industry, supporting high-volume and multi-site hiring environments.
• Strong strategic thinking, leadership, and communication skills.
• Proficiency with recruitment technologies and data analysis.
• Deep understanding of market trends and compliance.
• Deep understanding of high-volume recruiting.
• Ability to manage multiple complex projects simultaneously.

Requirements

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