Role Description Responsible for providing strategic leadership in medical bill review operations while serving as a key liaison between clients and internal teams. This role combines technical bill review expertise with relationship management to ensure optimal service delivery and client satisfaction.

• Responsible for high-level relationship management and acts as client liaison during delivery of an outsourced solution, whether it is an IT or business process outsourced solution.
• Strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship.
• Works to grow the client relationship by identifying new business opportunities.
• Works with the delivery team to execute contract terms and conditions and to ensure on-time delivery of projects that support the client's business.

Qualifications

• Minimum Education: College degree or High school diploma + 2-4 years of industry experience.
• Worker's compensation or Auto Casualty bill review experience preferred.
• Ability to present and interpret data to customers.
• Intermediate skills in Microsoft Office (Word, Excel and PowerPoint).
• Strong grammar and business writing skills for documentation and customer communication.

Benefits

• Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts.
• Life and AD&D Insurance.
• 401(k).
• Tuition Reimbursement.
• An array of resources that encourage a lifetime of healthier living.