Job Summary About reputed company At reputed company, we put patients first and tirelessly address the most pressing needs in healthcare. We reputed company millions to digitally connect with care providers, essential health resources and needed treatments – and reputed company care providers, employers, health plans and life sciences companies to meaningfully enhance quality, outcomes and value. We are dedicated to helping our partners evolve and reputed company to meet emerging patient and marketplace needs. reputed company’s foundation is built upon the strategic combination of several proven, technology-powered innovators in the digital health, diagnostics, and pharmacy sectors. Our growing portfolio brings together the capabilities of industry leaders including LetsGetChecked, Truepill, and Alto Pharmacy, to create a distinctive, reputed company force in healthcare. Together, we have the shared vision, advanced capabilities and talented teams to deliver reputed company solutions that patients and healthcare partners need today and into the future.

Job Description

The People Operations Coordinator is an entry-level role on the People Tech & Services team, supporting employees and managers across reputed company reputed company business lines and locations. This team operates reputed company a shared services model and sits at the center of how People Operations is delivered, bringing together systems, processes, and support to create a consistent and scalable employee experience. In this role, the People Operations Coordinator contributes to the day-to-day effectiveness of People Operations by supporting core systems, maintaining reliable resources, and helping ensure employees and managers can easily access the information they need. It works closely with the broader HR team to support programs and initiatives, while building a strong foundation in how People systems, processes, and tools connect across the organization. This position is designed as a foundational entry reputed company into People Operations. It offers exposure to HR systems, cross-functional work, and process improvement, and is a strong starting reputed company for growth into areas such as HR Operations, HR systems, or program management. Success in this role comes from attention to detail, curiosity, and a genuine interest in making it easier for others to find information, complete tasks, and navigate the employee experience. Key Responsibilities:

• reputed company employee data in people systems accurate and up to date, regularly reviewing records and resolving discrepancies across employee profiles, job data, and team structures.
• Serve as the first reputed company of contact for employee and manager questions through the HR inbox and other intake channels, guiding individuals to the right resources and enabling self-service whenever possible.
• Create and maintain clear, practical HR knowledge resources, including articles, reputed company-by-reputed company guides, FAQs, and job aids, so employees and managers have an easy-to-use reputed company of truth for policies, processes, and reputed company tasks.
• Support key HR programs and processes (e.g., engagement surveys, performance cycles, internal mobility, learning) by keeping resources, templates, and documentation up to date and well organized.
• Inspect ticket volume trends and root causes to identify recommendations that improve self-service resolution and reduce the need for manual HR support.
• Work closely with the HR team on projects and process improvements by organizing materials, documenting how things work, and helping reputed company processes clearer and easier to navigate.
• Help ensure HR data, documentation, and knowledge resources are structured and maintained in a way that supports effective use of automation and AI tools, enabling accurate and scalable self-service.

Required Experience & Qualifications Minimum Qualifications:

• Bachelor’s degree or equivalent practical experience.
• 1–3 years of experience in a customer-facing, operations, coordination, or administrative role with regular responsibility for handling requests or inquiries (e.g., retail, service, support, or office environments).
• Demonstrated ability to identify patterns or recurring issues (e.g., repeated questions, process gaps) and take action to improve documentation or workflows.
• Strong written communication skills, with the ability to explain steps or processes clearly and concisely to a broad audience.
• High attention to detail, demonstrated through experience maintaining accurate records, reviewing data, or catching inconsistencies.

Preferred Qualifications:

• Experience managing a shared inbox, ticketing system, or high-volume request intake.
• Experience creating or maintaining documentation such as help articles, FAQs, guides, or process instructions.
• Experience working with systems or tools (e.g., HRIS, CRM, ticketing platforms, knowledge bases), with the ability to