VillageCare is a community-based, not-for-profit organization serving people with chronic care needs. The HR Generalist - Benefits is responsible for supporting day-to-day HR operations, assisting with employee onboarding, HR administration, compliance, benefits, and maintaining HR systems.

Responsibilities

• Ensure accuracy and confidentiality of HR data and documentation across multiple systems
• Support processing of employee changes
• Respond to routine employee inquiries regarding HR policies, benefits, and procedures
• Enter, update, and audit employee data in HRIS systems
• Run standard HR reports and identify discrepancies for correction
• Manage employee inquiries and ensure timely resolution
• Support new hire onboarding processes and systems
• Ensure data integrity for all employee files
• Assist with new hire orientation, including benefits overview
• Provide first-level support for employee questions and minor workplace concerns
• Escalate sensitive or complex employee questions or scenarios appropriately
• Promote a positive workplace culture through engagement initiatives
• Ensure compliance with federal, state, and local employment laws
• Assist with maintaining HR policies and procedures documentation
• Support audits and compliance reporting as needed
• Assist with benefits enrollment and respond to employee questions
• Coordinate with HR Ops and payroll team to ensure accurate employee data
• Support open enrollment activities and communications
• Support routine benefits invoice processing, including analysis, reconciliation, and submission; identify and resolve discrepancies
• Support compliance efforts related to multi-state employment practices by following established guidelines and escalating questions as needed
• Process benefit enrollments, qualifying life events (QLEs), and terminations in HRIS/benefits platforms, ensuring required benefits documentation is received and organized for recordkeeping
• Perform data audits to ensure accuracy of benefit elections and payroll deductions
• Assist with COBRA administration by coordinating eligibility data with vendors
• Support life insurance and disability claims coordination
• Validate benefit deductions and partner with payroll to resolve issues
• Support retirement plan administrative tasks (e.g., loan tracking, distribution paperwork)
• Participate in HR initiatives such as engagement surveys, training programs, and process improvements
• Compile basic HR reports and metrics as requested
• Contribute to continuous improvement of HR processes and tools
• Support cross functional processes and special projects across HR Team

Skills

• 1–3 years of HR or administrative experience
• Minimum 1 year experience supporting HR Benefits
• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and relevant experience
• Internship experience in HR strongly preferred
• HR certification (e.g., SHRM-CP or PHR) is a plus

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