LMS Administration & Support Assist with daily LMS administration tasks, including course assignments, enrollments, completions, and learner support. Support user management activities such as account setup, troubleshooting, and access maintenance. Help maintain LMS data accuracy and organization across learning paths, catalogs, and reporting structures. Monitor LMS inboxes, requests, and support tickets as assigned. Content & Learning Support Upload and organize training materials, including e-learning modules, PDFs, videos, quizzes, and job aids. Assist with formatting and quality checks for online learning content. Support the creation and maintenance of learning journeys, certification paths, and training campaigns. Test courses and learning activities to ensure proper functionality and learner experience. Reporting & Analytics Generate and distribute LMS reports related to course completion, compliance, participation, and learning activity. Assist with tracking training metrics and maintaining reporting dashboards. Help identify data discrepancies and support cleanup efforts. Project & Administrative Support Assist the LMS Manager with special projects related to training initiatives, system improvements, and process documentation. Participate in meetings related to learning operations and technology enhancements. Help document LMS processes, workflows, and standard operating procedures. Provide general administrative support for Learning & Development initiatives.

Qualifications

Strong attention to detail and organizational skills. Comfortable learning and navigating technology platforms and systems. Strong written and verbal communication skills. Ability to manage multiple tasks and meet deadlines. Proficiency in Microsoft Office Suite, especially Excel, Word, and PowerPoint. Interest in corporate training, e-learning, instructional technology, or employee development preferred. Preferred Skills Experience with learning management systems or e-learning platforms is a plus. Familiarity with Canva, PowerPoint design, or content creation tools preferred. Basic knowledge of reporting, spreadsheets, or data analysis helpful. Ability to work independently while collaborating with cross-functional teams. We are Open to Remote Work in the Following Areas: AL (Alabama) AZ (Arizona) DE (Delaware) FL (Florida) GA (Georgia) KY (Kentucky) LA (Louisiana) MS (Mississippi) NC (North Carolina) NJ (New Jersey) PA (Pennsylvania) SC (South Carolina) TN (Tennessee) TX (Texas) VA (Virginia) We are an Equal Opportunity Employer (The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications). #ArrowExterminators Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military. Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.