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Information Technology Manager

Remote · Ethiopia Full-time

The Information Technology Manager (IT) is responsible for overseeing the IT department's daily operations, managing the organization's technology infrastructure, and ensuring the secure and efficient functioning of all IT systems. This role involves strategic planning and resource management, to support the company’s technological needs. The ideal candidate will possess strong leadership skills, technical expertise, and a proactive approach to problem-solving. As an Information Technology Manager, you will: Develop and implement IT strategies aligned with the company’s goals and objectives. Ensure the security, reliability, and performance of all IT systems. Monitor and respond to security incidents, conduct risk assessments and implement necessary controls. Oversee the daily operations of the IT help desk, ensuring timely resolution of IT tickets and providing excellent support to staff. Stay current with emerging security threats and industry best practices. Preferred skills include: Experience in managing IT help desk operations and handling IT tickets. Proficiency in Microsoft 365 administration and Power Shell scripting Strong technical knowledge of IT infrastructure, systems, and applications. Familiarity with IT security practices and compliance requirements. Effective communication and interpersonal skills. Troubleshooting of application and network problems. Development of protocols for staff technology usage. Minimum Requirements: To be considered for the role of Information Technology Manager, candidates must demonstrate a proven track record of leading IT teams and managing IT projects effectively. Strong technical knowledge of IT infrastructure, including servers, networks, hardware, and software applications, is essential. Candidates should have proficiency in system and network administration, including experience with virtualization, cloud services, and cybersecurity measures, as well as familiarity with database management and enterprise software solutions.

Benefits

Offered: Employee Referral Program $ Bonus Program $ Merit Increase $ Paid Vacation Flex Days 401k with Employer Contribution Medical, Dental, Vision Life Insurance Long-term/Short-term Disability Accident Insurance Critical Insurance MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate based on disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to [email protected] “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

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