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Inside Sales – B2C

Remote · Italy Full-time

Job Description:

  • Perform consultative sales of the NOA product to B2C customers within our existing base in Brazil;
  • Optimize filtering and prospecting to capture potential B2C leads;
  • Execute the complete sales cycle: prospecting, scheduling, product demonstrations, follow-up and closing;
  • Contribute to achieving the area’s KPIs and targets;
  • Map current product usage by customers to identify opportunities to improve their outcomes, focusing on loyalty and retention;
  • Escalate technical issues to the support team to ensure the product works properly for the customer.

Requirements:

  • Experience with short B2C sales cycles (preferably in the technology or healthcare sector)
  • Practical experience applying structured sales methodologies such as SPIN Selling, BANT, NEAT Selling, SNAP Selling, etc.
  • Experience in all stages of the sales funnel, from prospecting to closing
  • Familiarity with CRMs (HubSpot, Salesforce or similar)
  • Ability to conduct product demonstrations in a clear and concise manner
  • Organization, discipline and strong pipeline management skills
  • Comfort with technology, knowledge of AI and ability to present technical arguments
  • Results-oriented profile with high adaptability and a focus on expansion targets
  • Knowledge of customer retention best practices is a plus.

Benefits:

  • Time-bank (flexible hours that can be taken as time off later)
  • Home office allowance
  • Meal voucher (can be substituted for a grocery/food voucher or split 50/50, same total value)
  • Medical, dental and group life insurance
  • Childcare assistance
  • iFeel app for emotional support
  • Gympass for you and up to 3 dependents
  • Pet plan to extend care to your pet
  • Creditas benefits: access to payroll-deductible loan network
  • Stock options - eligible after 6 months with the company
  • Birthday day off so you can celebrate as you prefer
  • Partnerships club with discounts and agreements with educational institutions (universities and language schools)
  • Special leave: 10 days for the death of a close family member; 2 days for pet bereavement; 7 days for marriage; parental leave: 30 days for fathers and 6 months for mothers
  • Referral program offering up to R$600 per referral who remains with us for more than 6 months.

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