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Lead Operations Associate | Remote (Work from Anywhere) | Entry Level

Remote · Ethiopia Full-time

About the Role

We’re looking for a detail-oriented and customer-focused Customer Operations Associate to join our team. What You’ll Do

  • Support day-to-day customer operations and ensure smooth workflows
  • Respond to customer inquiries and resolve issues with professionalism and empathy
  • Collaborate with internal teams (support, product, and operations) to improve the customer journey
  • Maintain accurate records of customer interactions and operational data
  • Help track performance metrics and contribute to reporting

What We’re Looking For

  • Strong communication skills (written and verbal)
  • Highly organized with excellent attention to detail
  • A proactive problem-solver who takes initiative
  • Comfortable working independently in a remote setup

Why You’ll Love This Role

  • 100% remote—work from anywhere
  • Flexible work environment
  • Supportive and collaborative team culture
  • Growth and learning opportunities

How to Apply

Send us your resume along with a short note about why you’re excited about this role. We’d love to hear how you can help us create exceptional customer experiences!

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