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Marketing Operations Associate - Campaign Ops

Remote · New Zealand Full-time

Fanatics is building a leading global digital sports platform and is seeking a Marketing Operations Associate to support campaign execution and analytical insights. This role involves operationalizing campaigns, maintaining content accuracy, and producing insights to inform decision-making across Marketing, CRM, and Product.

Responsibilities

  • Support the creation, execution, and monitoring of marketing and promotional campaigns across the Fanatics App for ecosystem marketing
  • Collaborate with Marketing, CRM, Commercial, Product, Legal, and Customer Service to ensure campaigns are operationalized correctly end to end
  • Assist in briefing and QA’ing creative assets tied to campaigns
  • Troubleshoot operational issues and support launch adjustments to protect the customer experience
  • Identify opportunities to streamline workflows and improve operational processes across Marketing, CRM, Product, and Support
  • Recommend data driven improvements to structure, execution, and measurement
  • Champion the end to end customer experience through operational excellence

Skills

  • 1–3 years of experience in operations, analytics, marketing operations, or a related role
  • Strong analytical mindset with experience working in data driven environments
  • Familiarity with the sports calendar and landscape
  • Highly detail oriented with experience owning workstreams
  • Curious, fast learner with a willingness to dive deep into new systems and operational models
  • Collaborative, empathetic team player comfortable working cross functionally
  • Bachelor's degree in Business, Marketing, Analytics, Sports, or related field
  • Willingness to work flexible hours including occasional evenings or weekends as needed

Benefits

  • Full-time employment
  • Bonus
  • For information about our benefits, please visit 

Company Overview

  • Fanatics is a global sports platform reimagining the fan experience across gear, trading cards, sports betting, content, events, and more. It was founded in 2011, and is headquartered in New York, New York, USA, with a workforce of 10001+ employees. Its website is http://www.fanaticsinc.com.
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