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Part-time Certified Medical Assistant - Front Desk Support

Remote · Kenya Full-time

About the position At AFC, we are committed to delivering fast, friendly, and high-quality patient care. We are seeking a dependable Certified Medical Assistant who is confident supporting both front desk operations and clinical back-office duties. This is a cross-trained, hybrid role where you may be scheduled in one area but must be ready to assist the other as clinic needs shift. You will play a key role in maintaining smooth patient flow, supporting providers, and ensuring every patient receives the exceptional AFC experience we are known for.

Responsibilities

  • Room patients, take vitals, perform point-of-care testing, assist providers, prepare exam rooms, maintain cleanliness and readiness, document accurately in EMR
  • Check-in/out, verify insurance, collect copays, answer phones, schedule visits, provide clear and friendly communication
  • Rotate between front and back office; support the opposite area when patient volume or staffing requires
  • Deliver warm, efficient service to every patient; bilingual Spanish preferred to support our community
  • Work collaboratively with providers, MAs, and administrative staff to maintain AFC standards and clinic flow

Requirements

  • Certified Medical Assistant with active certification
  • Minimum 1 year of experience in a medical office, urgent care, or similar setting
  • Bilingual preferred (Spanish)
  • Strong communication and customer-service skills
  • Ability to multitask in a fast-paced environment
  • Reliable, punctual, and comfortable working weekends
  • Positive attitude and willingness to support wherever needed

Benefits

  • medical
  • dental
  • vision
  • disability
  • life insurance
  • matching 401(k)

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