Open role
Pharmacy Technician – Onboarding
Job Description:
- Accurately and efficiently enter new orders and refill orders
- Properly handle order exceptions such as refill-too-soon, invalid orders, etc.
- Handle inbound and outbound calls with other facilities
- Identify orders that are valid and those that are invalid, and carry out appropriate order entry and workflow
- Adjudicate insurance claims and resolve rejections
- Initiate and follow through on refill requests with prescribers
- Triage and troubleshoot requests from prescribers and customers
- Proactively identify challenges and resulting solutions quickly and follow through on plan of action
- Communicate with prescribers, caregivers, leadership, and peers to work effectively together to meet deadlines
- Achieve or exceed productivity standards in a fast-paced environment
- Stay adherent to Onboarding deadlines and follow through on designated tasks
- Package Tracking via Fedex and Courier Services
- Become familiar with common EMAR programs (Therap, QuickMAR) and coordinate pharmacy transfers
- Perform Facility Training to various audiences to educate on pharmacy processes and online portal
Requirements:
- Minimum one year experience in a retail or long-term care pharmacy; 3+ years preferred
- Must possess a Texas State Board of Pharmacy Technician License
- Experience with FrameworkLTC and DocuTrack software required
- Excellent verbal and written communication skills and ability to communicate effectively with prescribers, medical staff, caregivers, leadership and peers via telephone and email
- Ability to meet deadlines and function well in a high-paced and at times stressful environment
- Proficient with Microsoft Office Suite or related software
- Understands basic pharmacy language needed to interpret prescriptions
- Perform basic pharmacy calculations
- Is available for occasional overtime
Benefits:
- Competitive compensation
- Comprehensive healthcare benefits
- 401(k) retirement plan
- Work From Home environment
- Paid time off
- An awesome work environment
- Opportunities to advance and grow your career
- And More!