Pre-Sales Specialist/Solutions Architect – Full-time – Work from Home in the US Application Deadline: 5 June 2026 Department: Pre-Sales Employment Type: Full Time Location: Remote U.S. Compensation: $130,000 - $160,000 / year Description Bring your technical expertise and join our team of specialized staff. Use your knowledge to outline solutions and convey the value and benefits of our products to our partners, prospects and customers. Enjoy working with a great team of professional services and sales. If you have background in print-stream conversions, document re-engineering, high-volume document workflow, document accessibility and archiving software solutions, DON’T wait; contact us now for an opportunity to work with a dynamic team and at a rapidly growing software company. Responsible for the Presales/Post sales/Project Manager Engineer/Services: Demonstrate exceptional communication skills, strong interpersonal skills, and the ability to influence to close sales. Be self-motivated, organized, and able to multitask. MAJOR DUTIES AND RESPONSIBILITIES Position Responsibilities Responsibility of engaging with sales and services team to gather requirements for direct and partner sales. They ability to provide pre-sales support, provide industry knowledge and Crawford’s solutions and offerings. Document requirements for solutions and required components and services. The ability to demo products and solutions, either onsite or using online web presentment tools. Individual must be able to work with sales staff to target key value points and clearly present and articulate the value of the solution. Ability to demo all solutions with confidence and perform proof of concepts when required and work with services team to clearly define proof of concept guidelines. Document enhancement request from customers and clearly demonstrate the value to the customer and CrawfordTech. Ability to articulate requirements and overall solution. Perform onsite or offsite, services work and training on products. SKILLS, EXPERIENCE & EDUCATION SKILLS: Ability to build strong and productive working relationships with customers/clients, including the ability to gain and maintain client trust. Strong leadership skills and confidence in presenting at all levels of management and technical staff members. Working knowledge of common software applications and uses; including Operating Systems, MS Office Applications, Internet Browsers, and Adobe Acrobat. Ability to learn new software applications as they appear in the market and stay current with technology. Excellent computer application skills such as Visio, Microsoft Word, Excel, PowerPoint etc. Self-directed, with the ability to plan your own activities to meet sales activity. The ability to manage a multi-tasking environment. Manage across several time zones. Excellent presentation skills are required. Excellent communication skills, both written and verbal, time management and relationship management skills. Ability to clearly document business requirements and translate to technical solutions and specifications to document requirements for development and work with staff for solutions. Willingness and ability to travel up to 30% of the time as required by business needs. Knowledge of ECM Archive solutions (CMOD, Filenet, Mobius, EOS) Knowledge of formatted print streams (AFP, Xerox, PDF, Postscript and PCL) Scripting languages a plus (Python, REXX, VB) Database knowledge a plus (Oracle, SQL Server) Programming Languages a plus (Java, .NET, C++) EXPERIENCE: Minimum of 10 years’ experience in a similar position within Enterprise Software or Content Management marketplace with a proven track record of successful selling of high value software into Financial Services, Insurance, Telecom, Government, PSPs, etc. Knowledge of industry print streams required (AFP, Xerox, PDF, Postscript, PCL) and image type files. Industry knowledge of print production facilities from printing devices and finishing equipment requirements. Some understanding of different programming languages and scripting knowledge. Computer OS knowledge, MVS ZOS, Windows, Linux, AIX, Solaris. Database structure and knowledge. SQL, MySQL knowledge. Knowledge of: Scripting and or programming skills (Java, .NET, C) EDUCATION: Bachelor’s degree or experience in related field are preferred. What is in it for you? PAY: $125,000 - $135,000 base pay plus commission. BENEFITS: Be part of a growing company and team. Competitive salary (Commensurate with experience and position and eligible commission) Excellent benefits Medical Dental Vision Short Term Disability Long Term Disability Group and Voluntary Life Sick Time Pay Vacation Pay Holiday Pay Be part of a rapidly growing software company How long will the role be open for? Until filled. Prior to submitting an application/resume, review the job descriptions complete list of job duties and qualifications. We thank all applicants for their interest in joining our team. Those short listed will be contacted. Should you need any assistance in the application process, please contact [email protected].