Zoro.com is a leading eCommerce platform offering nearly 12 million tools, parts and supplies for our business customers. As a Product Analyst, you will partner with product teams to provide data-driven insights to improve customer experience and help translate business questions into measurable analysis.

Responsibilities

• Support the tracking and analysis of key product metrics, user funnels, and behaviors to evaluate performance
• Assist in translating business questions into structured analytical tasks, with guidance from product managers and senior team members
• Support the execution and analysis of A/B tests and experiments using established tools and methodologies
• Develop and maintain dashboards and reports based on defined requirements
• Identify basic trends and patterns in data and contribute to broader team analyses
• Collaborate with cross-functional partners to support product initiatives, following established frameworks and guidance

Skills

• Bachelor's degree in a relevant field or equivalent practical experience
• 1-3 years of experience with SQL and relational databases
• Understanding of key product metrics, user funnels, and performance drivers
• Knowledge of statistical methods and hypothesis testing
• Strong communication skills with the ability to tailor insights to your audience
• Proficiency in Python for data analysis, statistical modeling, or automation
• Experience with BI and data visualization tools (Looker, Tableau, PowerBI, etc.)
• Experience using AI tools for exploratory data analysis and automation

Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. We also support growing your family through access to adoption assistance program
• 6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing
• At least 18 paid time off days annually for full-time employees and 6 company holidays per year
• 6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required
• Tuition reimbursement, student loan refinancing and access to financial counseling, education, and tools
• Charitable Gift Program - match gift to an eligible educational, cultural, community health, and human service organizations
• Employee discounts and admission to various civic and cultural institutions around Chicago
• Zoro office perks including coffee bar, beer on tap, unlimited snacks, access to the onsite gym, and incredible city skyline views
• Hybrid work model gives you space to focus and the flexibility to live your life — asking team members to be onsite at least two days a week

Company Overview

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