GungHo Online Entertainment America, Inc. is a U.S. subsidiary of a Japanese game company, focused on publishing titles across multiple platforms. The Product Coordinator is responsible for the upkeep of a live operations product, acting as the primary liaison between Japanese development teams and the American production team, while also handling fan feedback and ensuring information accuracy.

Responsibilities

• Primary liaison between the Japanese development teams and GungHo America’s production team for a live operations title
• Responsible for monitoring product updates and maintenances
• Request information required for social media and marketing efforts
• Share fan feedback with Japanese development teams
• Accurately translate informational material from written Japanese to English and vice versa
• Provide feedback on marketing materials
• Check accuracy of in-game messaging
• Check accuracy of messaging on all official channels
• Provide a helpful presence for the fans
• Create proposals for tournaments, giveaways, and merchandise at live events
• Assist with KPI data analysis
• Ensure correct timings of messages, announcements, and reveals

Skills

• Must be business-level proficiency in English and in Japanese (both written and verbal)
• Willingness to travel for business as needed
• Flexibility to work overtime when required
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Excellent interpersonal and communication skills
• Strong eagerness to learn and grow in the video game industry
• Passion for games!
• Bachelor's degree preferred
• One to two years of localization experience in the same or a similar role preferred
• Marketing knowledge or a related background
• A proven track record of generating results in a data-driven environment
• Strong public speaking and presentation skills

Benefits

• 100% employer-paid insurances: Health insurance (PPO Medical, Dental, and Vision), Life insurance, Accidental Death and Dismemberment insurance, and Long Term Disability insurance
• 401(k) with employer match
• Competitive paid time off, including Vacation, Personal Time, Sick Leave, Holidays, and Winter Break
• Incentive payments may be available based on business performance

Company Overview

Company H1B Sponsorship