THE MAREK GROUP is a sales content management and channel marketing enablement platform. They are seeking a detail-oriented Project Coordinator to manage daily project coordination, ensuring accuracy and adherence to deadlines while maintaining customer satisfaction.

Responsibilities

• Support the customer success team in project management efforts, with a focus on project onboarding, moving schedules, resource allocation and documentation
• Strong ability to close communication gaps, drive status updates, and efficiently gather internal requirements to ensure timely delivery
• Facilitate internal and external project meetings, prepare agendas, take detailed notes and communicate action items using approved channels
• Ensure all project onboarding requirements are met, project is well-organized and internal processes are followed
• Collaborate with various departments to develop solutions that meet project goals and comply with client business rules
• Assist in documenting project activities, deliverables and timelines
• Coordinate resources with support of the Resource Manager
• Actively engage and connect with team members to ensure project tasks are completed on time, to scope. Manage changes, report and escalate to management as needed
• Assist with quality assurance efforts
• Maintain proficiency in our products, technologies and backend configuration through sprint reviews, documentation and training
• Managing multiple priorities
• Manage the day-to-day relationship with our Triptych Enablement platform through clear and concise phone and email communications
• Develop and maintain a broad background in core competencies to ensure the ability to adapt to and quickly learn the best way to service new technologies and products

Skills

• Requires a Bachelor's Degree and/or one to three years of related experience; or a combination of education and experience
• 1+ years in project management, account management or related field
• Proven working experience as a project coordinator
• Technical background, with understanding or experience in software development preferred
• Highly organized, with strong attention to detail. Able to maintain quality and prioritize tasks under pressure with competing deadlines
• Demonstrated ability to work independently and as part of a larger team and proactively offer solutions
• Strong written and verbal communication skills with the ability to interpret complex issues and translate them simply and concisely
• High level of dependability, follow through, and integrity
• Excellent time and task management skills
• Proficient in Microsoft Word, Excel and Power Point
• Quality Process Improvement
• Third Party Vendor Management
• Change Management
• Agile Methodology

Company Overview