Atompod delivers IT infrastructure and project deployment services for various business environments. They are seeking a highly organized and proactive Project Delivery Coordinator to support daily operations and ensure efficient project delivery through effective communication and coordination with customers and field teams.

Responsibilities

• Coordinate and dispatch field technicians for service calls, installations, and project work
• Manage scheduling calendars, technician availability, and project timelines
• Serve as a primary communication point between customers, field teams, vendors, and management
• Monitor and respond to incoming emails, service requests, and operational communications
• Track project progress, update internal systems, and help ensure deadlines are met
• Assist with onboarding technicians and supporting company operational procedures
• Organize and maintain project documentation, photos, reports, and customer records
• Help coordinate procurement, shipping, inventory, and equipment logistics when needed
• Support customers with professionalism, urgency, and attention to detail
• Assist project managers with administrative and operational tasks related to ongoing deployments and support operations
• Help maintain accurate records for invoicing, work orders, and service documentation
• Identify scheduling conflicts or operational issues and proactively help resolve them

Skills

• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Ability to prioritize tasks and adapt in a fast-paced environment
• Professional customer service and interpersonal skills
• High attention to detail and follow-through
• Comfortable coordinating multiple moving parts simultaneously
• Proficiency with email, spreadsheets, calendars, and common office software
• Dispatching or field service coordination
• IT services, telecommunications, low-voltage, software, electrical, construction, or other service-based industries
• Project coordination or operations support
• Technical support or infrastructure-related environments
• Vendor coordination and scheduling
• CRM, ticketing, or project management systems

Benefits

• Hybrid work environment with remote flexibility and occasional onsite requirements
• Full-time position
• Opportunities for growth within operations and project management

Company Overview