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[Remote] Account Executive, Mid-Market

Remote · Malaysia Full-time

Note: The job is a remote job and is open to candidates in USA. Applause is a company focused on providing software solutions to small and medium-sized businesses, and they are seeking a Mid-Market Account Executive. The role involves managing a portfolio of accounts, conducting business development, and collaborating with various teams to ensure client satisfaction.

Responsibilities

  • Account Management: Own and manage a portfolio of accounts, including identifying growth opportunities, expanding existing customer ARR, and ensuring client success
  • Business Development: Conduct outbound calls and emails to generate new business, and proactively identify opportunities to close net new customers. Manage the full sales cycle from initial contact to close
  • Sales skills: Conduct comprehensive discovery calls to understand prospect needs and pain points. Deliver compelling product demonstrations and presentations
  • Sales Strategy: Collaborate with Sales Development Representatives (SDRs) and Marketing to follow up on leads for pest control, lawn care, and HVAC companies
  • Trade Show Engagement: Attend relevant trade shows and industry events to network, generate leads, and build lasting relationships with potential customers. This will require travel around 2-4 times per quarter
  • Consultative Selling: Provide consultative sales expertise to identify client needs and deliver tailored solutions that drive measurable value, from streamlining technician efficiency to improving customer retention
  • Pipeline Management: Maintain a robust pipeline of qualified prospects and forecast accurately using Applause's CRM tools
  • Cross-functional Collaboration: Work closely with Customer Success, Product, and Marketing teams to ensure a seamless customer journey and maximize client satisfaction

Skills

  • 2+ years of B2B software sales experience
  • Demonstrated ability to manage sales cycles, negotiate contracts, and close deals
  • Proven track record of consistently meeting or exceeding sales quotas
  • Exceptional verbal and written communication skills with the ability to articulate value propositions and build trust with senior decision-makers
  • Ability to thrive in a fast-paced, high-growth startup environment, with a willingness to take ownership and adapt to evolving strategies
  • Bachelor's degree in Business, Marketing, or related field
  • Experience in the field services space (pest control, lawn care, HVAC, or other home services industries)
  • Experience selling to SMB technical service providers
  • Startup or high-growth company experience
  • History of exceeding quota in a prospecting-focused role
  • Experience with the following sales tools: Hubspot, Apollo, LinkedIn, Etc

Benefits

  • 100% remote w/ no office mandate
  • Unlimited PTO
  • 20 official company holidays
  • Health care
  • Life insurance
  • Stock options
  • Amazing colleagues
  • Energetic culture that is positive and celebrates together
  • Inspiring mission & software product
  • Ability to grow your career by being early in a fast-growing tech startup

Company Overview

  • Helping home services businesses turn every technician into a top performer It was founded in 2022, and is headquartered in Salt Lake City, Utah, USA, with a workforce of 51-200 employees. Its website is https://applausehq.com.
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