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[Remote] AI/ML Engineer - Automotive CRM

Remote · Nigeria Full-time

Note: The job is a remote job and is open to candidates in USA. NCC is a leader in providing cutting-edge software solutions for the automotive industry, seeking an experienced AI/ML Engineer. The role involves designing and deploying intelligent systems to enhance dealer workflows and improve decision-making by leveraging dealership data.

Responsibilities

  • Design and implement data-driven systems that enhance decision-making across dealer workflows
  • Develop predictive or optimization logic using structured dealership data
  • Translate business objectives into scalable intelligent services
  • Improve consistency, accuracy, and efficiency in operational processes
  • Ensure solutions are explainable, reliable, and aligned with enterprise and regulatory expectations
  • Build systems that extract insights from structured dealership data (CRM, DMS, transactional records)
  • Implement knowledge retrieval or search capabilities across policies and documentation where appropriate
  • Collaborate with product teams to surface actionable intelligence within dashboards and workflows
  • Design and deploy containerized AI services within AWS (ECS/Fargate)
  • Integrate intelligent services into existing APIs and application workflows
  • Monitor system performance, reliability, and integrity
  • Ensure data security, auditability, and compliance alignment

Skills

  • 8+ years of software engineering experience
  • 2+ years building and deploying AI/ML systems in production environments, with strong experience in Python-based data and ML development preferred
  • Experience working with structured data and predictive or decision-support systems
  • Experience deploying cloud-based services (AWS preferred)
  • Understanding of secure API design and enterprise application architecture
  • Experience in fintech, lending, automotive retail, or other regulated environments
  • Experience building risk scoring, fraud detection, or optimization systems
  • Familiarity with LLM integration or knowledge retrieval systems
  • Understanding of model explainability and monitoring concepts
  • Experience working with CRM or financial transaction platforms

Benefits

  • Competitive pay
  • Unlimited PTO
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • 401(k) plan with company match.
  • Professional development opportunities and continuous training.
  • A supportive and dynamic work environment with opportunities for growth and advancement.

Company Overview

  • NCC has been improving the profitability of our clients for almost three decades. It was founded in 1996, and is headquartered in Las Vegas, Nevada, USA, with a workforce of 51-200 employees. Its website is http://www.nccdirect.com.
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